An update...well kinda sorta but not really...

No answer on whether or not I have a blood clot so I am guessing not or they would've gotten back to me...

Got there and got my ultrasound. The nurse I had spoke to at neurosurgery, who said we needed to order it STAT (and did) explained that we would have the results immediately and if it was a clot it could be treated right there and no hospitalization would be required...

Well, I waited 20 minutes in radiology...no answer...the tech said she paged the doctor but hadn't gotten a call back so to go to neurosurgery on the 11th floor...which we did....

Receptionist bitch questioned why they would have the results...umm, let me back up...I don't think I blogged about this...When my surgery was "postponed" on the 20th at 9:00 (when I was supposed to be there by 11) I had called at 1:45 to find out the status of when I would get a time for surgery on Monday. Receptionist ...er...person said it's "not your business and let us do our job"...although they were not even aware that I was not being operated on at that very second or that my surgery had been postponed!!

Well, little miss receptionist with an attitude came out at me today again...well this time it was in person...I hate to be the cause of anyone losing their job just before the holidays but enough is enough...if you're gonna work in a senstitive area like BRAIN SURGERY DEPT you should have some compassion and understanding, not a PMS'd all the time attitude!! Ok, that rant over...now back to the story....

So she comes out from behind her desk and stands in front of me (of course I was sitting because I'm supposed to be non weight bearing until I know if it's a clot for sure and because I am still having balance issues -- worse than before surgery!)..and tells me that my PCP will let me know and that Dr. C is not even in today...it's his day off! I told her I had spoke to the nurse, had just come from radiology and the tech said the report was there...she huffed off and checked her computer (supposedly) and said well, are you sure? the report is not here? Well, of course I am sure you stupid wench (I just thought that, didn't say it!) ... I was just there for the past hour having pain inflicted upon me with an ultrasound to my sore leg! I told her the tech had said it was in dictation and they could retrieve it from there. she went and (supposedly) spoke to the nurse I had spoke to earlier, who didn't even come out to talk to me...and said, nope, your PCP will call you with results.

I told her that my PCP pretty much won't touch my case or give me any answers and just refers me to the specialists (primarily neurosurgery) since she is not familiar with what to do or say and would have to consult with them anyways...so the dr will just refer me back to neurosurgery. She again comes out and raises her voice at me, in the waiting room and states that I should just go home and wait and if there are any results ... if there IS even a clot...I will be contacted by my PCP and not to expect a call from neurosurgery but from my PCP today. I became extremely frustrated at this point and said so this is another case of one department who doesn't know what the other is doing...just like the day I was SUPPOSED to have surgery? Ya know Friday which turned into Monday? she walked away and acted like I said nothing...or even existed!!

I am definitely gonna have to file a complaint against this woman. I'm almost afraid to do that til after my follow up appointment on Thursday though..I don't want to-- nor do I feel like I need to subject myself to--mistreatment by a person whose salary I have a part in paying (after all, I pay over $400 a month for my health insurance premiums ALONE!)...and they won't get her out of there by Thursday...but if I file the complaint today or tomorrow she will KNOW who to mistreat when I get there right? Maybe I will wait til Friday?! That way I can make sure I have her name right...and the spelling too.

Now all the supposedly's I put in there when she said she was looking at her computer or talking to the nurse...I also witnessed this first hand...She was on the phone with a patient when I arrived...she told him she would check his record and put him on hold. She checked in another person, talked to Andrew (since he was at the desk talking to her so I could sit down) and without even consulting the computer or a nurse went back on the line with this other patient and told him that she had "no record of that"....

I think someone is not doing her job...

Needless to say, after all this babbling on my part, bottom line is that my PCP never did call me back to tell me if I had a blood clot or not...nor did anyone from neurosurgery. I guess I am to assume all is fine? They would've called and treated it right away if I did right? At least I would hope so!!